Policies

The aim of Particle Analytical is to offer you accurate and timely data at a reasonable price – for smooth processing, please read the following:

Sample Submission

All materials must be accompanied by a Material Safety Data Sheet (MSDS) and the the Sample Submission From.  Unless otherwise specified by the client, Particle Analytical will dispose of samples appropriately.

General Terms

For new customers: Please inform us of your VAT number and share any purchase order (PO) or invoicing details.

Payment Terms

Our standard payment terms require settlement within 8 days.

Turnaround Time

The maximum standard turnaround time is 10 working days.  Expedited services are available for quicker results: 5 working day delivery.  Next business day delivery (additional fee applies). Contact us in advance to confirm availability.

GMP Compliance

Upon customer request, we are pleased to provide GMP-compliant data.  For GMP samples, a Quality Agreement is required for release.